NAPA Questions (FAQ's)

Working for a freelance press agency is a privileged and rewarding job. It is one of the best opportunities for young reporters and photographers - and even more experienced ones - to begin a career in national newspapers.

Q: What is a freelance agency?
A: A freelance is a reporter or photographer who is not directly employed by a publisher or broadcaster. Freelance agencies work in the same way, employing a staff of writers/photographers or calling on the services of 'stringers'. Many are limited companies while others are partnerships. Agencies carefully guard their reputation and independence - making them an invaluable resource for the public, acting as a sure gateway noticed by newspapers and broadcasters.

Q: Why use a NAPA agency?
A: NAPA agencies are tried and tested. To qualify for NAPA membership freelances must have traded for a sustained period, demonstrating that they are reliable and trustworthy. NAPA members observe its Code of Conduct and the Association takes note of any justified complaints about the activities of its members.

Q: I've got a good story… but, who should I call?
A: Any NAPA agency will give you an honest answer on the news value of the story. You may decide to call the agency nearest to the source of the story from the list in our Members' Directory. Our navigator map will also help you make your choice.

Q: I have a complaint about the conduct of a NAPA member. What should I do?
A: It is very important to raise the matter first with the editor or principal of the agency concerned. Most issues are resolved satisfactorily in this manner. Only when you are not satisfied with the outcome should you write to:

National Association of Press Agencies,
c/o Mercury Press Agency,
2nd Floor, Contemporary Urban Centre,
41-51 Greenland Street,
Liverpool,
L1 0BS

Or altenately you can email us at enquiries@napa.org.uk

nb: NAPA and its Code of Conduct has no role in arbitrating contractual disputes.